What type of files can I send to CDN Printing? We recommend saving as a PDF file. You may also send the file in the following types: JPG, JPEG, TIF, TIFF, EPS, and PNG. We prefer that you send PDF with embedded or outlined fonts. PDF files are easier to handle and will likely speed up your turn-around. Remember to flatten your files before uploading. For Roll Labels, we recommend designing: • vector files (e.g. SVG or PDF) • 300 DPI or higher • use black (100% K) • for fine lines and text smaller than 9pt, use black (100% K) only CMYK or RGB COLOUR MODE & IMAGE RESOLUTION? If you send us an RGB file, there is a chance that a color shift may occur and you may not be satisfied with your job. Always have your images at 300-600 dpi. Resolution less than 300 dpi, will have a little poor output. IS IT RECOMMENDED TO HAVE BORDER ON THE BUSINESS CARDS? All cutters have a tolerance of 1/16th, so your borders may not look even on the business cards, even if you use our guidelines to design. This is a industry norm. WILL THE USE OF TRANSPARENCY EFFECT MY PRINTING? If you have lens effect or transparency, we recommend to flatten it or make it into to an image. Based on your file, sometimes the transparency if not flattened may not print properly. CAN I SUBMIT FILES WITH CROP MARKS OR HAVE BOTH FILES IN ONE PDF? Make sure to send us files without crop marks. Also ensure you have 1/8th bleed all around. Our set-up tip section will also have guidelines to help you. We will check your file when your order comes in and if there are issues, we will let you know. HOW CAN I AVOID COLOUR SHIFTING. EXAMPLE BLUE LOOKING PURPLE? Instead of giving us C-100, M-100, Y-0, K-O. Make sure there is a 30% difference in colours. If not, the colour shifting may be dominated by one or the other. CAN I JUST SEND MY FILE IN PANTONE INK COLOURS? All modern presses use CMYK, so it is strongly recommended to have the Pantone colours changed to CMYK. If you don’t our systems will automatically convert during printing. DO YOU HAVE AN ONLINE DESIGNER SYSTEM? When the Pandemic first started, we created https://cdnprinting.ca. It prints files on 300 dpi and has limited products. Here you can use our set templates, design your cards, proof and have your cards delivered to you. We recommend ordering from our https://cdnprinting.com site for a more human touch and higher quality, better stock and exceptional finishing. DO YOU HAVE CUSTOM DESIGN SERVICE? Absolutely. We are know for our brilliant designing and done very fast. You can see us our design site at http://www.xdesignstudio.ca. You can either proof online or we can setup appointments for you to meet our designers personally at the Burlington location.