TERMS & CONDITIONS TERMS AND CONDITIONS OF SALE CANCELLATIONS, CHANGES & RETURNS Accepted only with prior written approval from CDN Printing, or its affiliates. No cancellations will be accepted if order is in process. Any costs incurred by Seller prior to acceptance of cancellation will be invoiced. Changes to orders (prior to production) will usually require an extra cost. PRODUCT & COLORS Aztec cannot guarantee exact shade, color, size, texture, or construction of finished goods as they vary from lot to lot. Customer may check actual product prior to ordering if this is a concern or issue. Exact duplication of colors including PMS (pantone matching system) colors is not always possible, CDN Printing, or its affiliates will match the colors as closely as possible. TRADEMARKS Customer assumes complete responsibility for artwork and warrants that they have the right to use the marks, symbols, or designs depicted in the artwork. CDN Printing, or its affiliates relies on the customer’s representation that they are authorized to utilize any copy or marks and Customer holds CDN Printing, or its affiliates harmless and will indemnify CDN Printing, or its affiliates for any and all claims resulting from printing, embroidery or other embellishments performed for customer by CDN Printing, or its affiliates. SHIPPING Title to the goods shall pass to Customer upon delivery to customer or common freight carrier at the shipping point. CDN Printing, or its affiliates is not responsible for delays, lost goods or damages caused by the freight carrier but will assist in tracking shipments. Shipping dates are estimated and not guaranteed. DELAYS In the event CDN Printing, or its affiliates shall be unable or fail at any time to make or supply the goods ordered due to any condition, contingency, delay, failure or cause beyond the control of the CDN Printing, or its affiliates and whether or not any such contingency is presently occurring, CDN Printing, or its affiliates SHALL NOT BE LIABLE TO BUYER FOR FAILURE TO SUPPLY DURING THE PERIOD AND TO THE EXTENT OF SUCH DISABILITY INCLUDING SPECIAL OR CONSEQUENTIAL DAMAGES (INCLUDING PROFITS OR PROFITS LOST). LIMITATION OF LIABILITY In no event shall CDN Printing, or its affiliates be liable to Customer for any amount greater that the amount paid to CDN Printing, or its affiliates to provide goods or services. REFUNDS AND RETURNS ON ITEMS NOT PRINTED CORRECTLY OR DEFECTS Items must be returned at Customers expense with tracking information. Item will be checked for defects or if item is not printed according to the proof (if sent). CDN Printing or its affiliates are not responsible for any loss or delays. If item is not printed accordingly, it will be re-printed and shipped out at no additional charge. If item was a pick-up, you will be notified when ready for pick- up.