FAQ Where are these instant photo products printed? These photo products from mugs to glass frames are printed in Burlington. Is the product guaranteed? Yes, 100% guaranteed. These go through high quality control. Since these are all produced manually, there is very small chance anything can go wrong. If for any reason the item is defective, we will gladly replace the item. Simply return the damaged item and we will re-produced it. Can you do them same day? Yes, there are a lot of products that we can print same day. As long as your order is in between midnight and 9 am and you have selected same day, it will be ready same day for pick-up or it will be shipped that day (shipping time and delivery is based on the carrier). You can pick-up in Burlington. Can you do a colour match? These products are printed in a very unique way and using and amazing process. It almost seems like they were embedded into the product. Some products are created at a temperature in upwards of 400 degrees. Perfect colour match is not possible. If I am ordering many items, can you ship them altogether, so that I can save on shipping? Absolutely. Just tell us and we will make sure they are shipped together. Can I pick-up the product? Yes, you can. We are in Burlington, ON. 2349 Fairview Street, Burlington, ON Can you print on my product? No. What type of file types to you accept? We accept JPEG, GIF, TIFF and PDF. Make sure they are high quality. To make sure it is acceptable. Print it from your printer and it is looks good, then it will look great with us. If I send you pictures, can you create a collage and perhaps try to adjust dark image so they look good? If you send us up to 3 images, there is not extra charge to have them fit properly or for cropping either. If you want us to send us 6 images, our team will create a collage and fit them accordingly for $9.95 flat fee. If you want your picture embedded in to a heart, and other elements added, there is only a $9.95 charge. Remember, you can use your own program to create something amazing and send us the JPEG or PDF file and save the artwork charge. I have a business and need a larger quantity greater than 25, can I get a better price? Absolutely. Go to our quote request page and complete the form and we will give you a quote. Do you print on more things than shown online? Yes. Simply ask us. Would I be able to come-in a see some of the products and quality of your work? Absolutely. We are open from 9:30 AM - 3:00 pm. Monday - Friday. (Closed on statutory holidays)