BRITISH COLUMBIA ALERTDue to recent flooding, all shipping has been interrupted and you may experience delays.
HOW DOES PRODUCTION WORK?On 98% of products you can choose production times. Meaning the time it takes to print. Shipping is additional time.
Production & ShippingIs only in business daysLet’s say you choose 4 business days
ITEM WILL BE READY ON THE 4TH DAYIt will ship that day or you can pick-up that day in Burlington, ON
IF IT IS SHIPPED WITHINSOUTHERN ONTARIO, YOU SHOULDRECEIVE IT BY:
This is assuming Canada Post is not experiencing delays and there are no complications for deliveries in your area.
WHAT IF THE SHIPPING COMPANYLOSES THE PRODUCT?Let us know, we can remake the product and have it shipped to you again. If they left it at your door and it was lost, unfortunately we are not responsible.WHAT IF THE SHIPPING COMPANYCOULDN’T DELIVER DUE TO UNFORESEEN CIRCUMSTANCES?Try contacting the shipping company and provide them with the tracking information.ANY OTHER FASTER SHIPPING METHODS?Courier to GTA is normally next business day after item is ready. You have to make sure someone is there to receive it or give us instructions. Delivery is anytime between 10 am to 5 pm (Mon-Fri) by a live person.For individuals outside GTA, you can upgrade to Fed/Ex overnight. The price depends on parcel size and weight. Check with us.USA SHIPPING? We either will use UPS or USPS priority mail. East coast generally takes about 1-2 business days and West coast generally takes 5 business days, if there are no unforeseen delays.
PICK-UP ORSHIPPING FAQCAN I PICK UP MY ORDER?Yes, you can pick-up any of our printing or custom photo gifts from our Burlington, ON location.Once your product is ready, our team will notify you where to pick-up. Pick-up times are Monday to Saturday from 8:30 am to 5:30 pm.CAN YOU SHIP MY ORDER?We are very pro-active in shipping. Known for timely production times. For shipping we use Canada Post Expedited or Fed/Ex. Since Covid-19 started, all shipping companies have placed alerts for delays. If you need your order by a certain time, premium overnight guaranteed services are available, but they are at a premium rate not noted on our site. We will work with you.DO YOU OFFER COURIER SERVICE TO GTA?Yes. For only $24.95 you can order 1 or 25 different items and have it guaranteed delivered in 1 business day to most areas within the GTA (not Niagara Falls)
LAST PRINT DAY TO HAVE IT IN TIME FOR CHRISTMAS IS DECEMBER 23You can pickup in Burlington, ON (Mon-Sat from 9 am to 5:45 pm), courier to certain areas of GTA. You can also make other arrangement, if needed. Check with our sales team. All items are printed in-house!