SET-UP INSTRUCTIONS1. You can set-up your artwork yourself on Word, Corel or PhotoShop and send us a high quality image on JPEG or PDF. 2. You can send us you image and tell us how to crop it. We will do the rest.3. You can send us up to 6 images and let our team create a collage at their discretion. Can you get a proof before printing? Yes, there is a charge of $9.95 per proof (it just take some time)Remember, we are really good at what we do and our designers are professionals.If you zoom in and your image or item looks great, well it will look amazing when we produce them.Not sure and would like to make sure, well print it on your own printer at home and see how it looks, it look good, well you are fine.Mugs11 oz. Mugs: Your maximum image imprinting area is 3.2” H x 7.5” W15 oz. Mugs: Your maximum image imprinting area is 4.2” H x 7.5” W12 and 17 oz Latte Mugs: Well set-up is FREE. Simply send us an image where any element you don’t want cut-off is atleast ½” away from the edge. We have to morph it around the mug.Other ProductsDon’t see the maximum imprint area on the product?Just ask us. Best way is to email to us at email@example.com and they will send you instructions.Our art support is open everyday from 9 am to midnight EST.